Terms & Conditions

Effective Date: July 9, 2026

Welcome to [Your Company Name]. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website and services.

1. Acceptance of Terms

By visiting our website, submitting an inquiry, placing an order, or using our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Products & Services

We manufacture and supply touch switches, sensor switches, smart electrical switch boards, accessories, and related electrical products.

All product descriptions, specifications, colors, images, and technical details are provided for general information only. We reserve the right to modify or discontinue any product without prior notice.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, installation costs, and other applicable fees may be charged separately unless otherwise stated.

4. Orders & Payments

  • Orders are confirmed only after payment verification or written confirmation from our sales team.

  • We reserve the right to accept, reject, or cancel any order at our sole discretion.

  • In the event of pricing errors, stock unavailability, or incorrect product information, we may cancel or revise the order after informing the customer.

5. Shipping & Delivery

We make every effort to dispatch orders within the estimated timeframe. However, delivery schedules may vary due to courier delays, weather conditions, transportation issues, or other circumstances beyond our control.

Delivery dates are estimates and should not be considered guaranteed.

6. Installation

Our products should be installed only by a qualified and licensed electrician.

Improper installation, incorrect wiring, unauthorized modifications, or misuse may result in product malfunction and may void the applicable warranty.

7. Warranty

Warranty coverage is provided only as specified for the individual product.

The warranty does not cover:

  • Improper installation.

  • Physical damage or accidental damage.

  • Water or moisture damage.

  • Fire, lightning, power surges, or electrical fluctuations.

  • Unauthorized repairs or modifications.

  • Normal wear and tear.

  • Damage caused by negligence or misuse.

Customers may be required to provide proof of purchase when requesting warranty service.

8. Returns & Replacements

Returns and replacements are subject to our Return Policy.

Products must be returned in unused condition with original packaging and proof of purchase where applicable.

Customized or specially ordered products may not be eligible for return unless they are found to be defective.

9. Product Availability

Product availability may change without prior notice. We reserve the right to discontinue any product or limit purchase quantities at any time.

10. Intellectual Property

All website content, including logos, product designs, images, graphics, videos, text, catalogs, brochures, trademarks, and other materials, is the intellectual property of [Your Company Name] unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Attempt unauthorized access to our website or systems.

  • Introduce malicious software or harmful code.

  • Interfere with the operation or security of the website.

12. Limitation of Liability

To the maximum extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the purchase value of the product involved in the claim.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for their content, policies, products, or services.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State].

16. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The revised version will become effective immediately upon being published on this website.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact us.

Decoreheaven
Phone: +91 98107 98514
Email: marketing.decoreheaven@gmail.com